- It is highly recommended to read the description thoroughly before purchasing the product.
- We do not accept returns or exchanges unless
- The item you purchased is a defective (physically damaged) product. or
- The product is not supporting a specific port of your vehicle, or
- The product is not transmitting any data (Logically damaged).
Please contact us at [email protected] or call us at +91 6362948112 details of the product and the defect. You can send the item you consider defective to Gypsee Automotive Private Limited, 2nd floor, 199/1 main, HSR layout (Near Dominos Pizza), Sector 1, Bangalore 560102, India.[Note:
I. We do not accept return or exchange unless you raise the request within 7 days from the date of delivery of the product and subject to the criterion mentioned in clause “B” of this policy.
II. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
III. Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.]